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  • Report:  #912841

Complaint Review: SAFE MAIL SERVICES

SAFE MAIL SERVICES SMS Did not provide services as advertised then refused to refund my $39.95 Membership fee. Internet

  • Reported By:
    DePesos — Carson City Nevada United States of America
  • Submitted:
    Mon, July 16, 2012
  • Updated:
    Mon, January 13, 2014

Safe Mail Services promises to Email well over 3,000 emails a day to targeted customers with your add. I submitted my add every day as per instructions for more than two weeks. I got Zero replies using the very same adds I use manually in free classified. These adds work very well.

After a few weeks of continued Zero results I contacted SMS using their "ticket" system and made my complaint know to them. They replied by saying I needed to include my contact information in the adds. My contact information was in every add I posted.

In a very short time I again used their "ticket" to tell them they were not doing as promissed and to refund my membership fee of $39.95 in full. I waited nearly two weeks and they did not reply nor did they refund my money.

I finally sent them another "Ticket" explaining all this and this time they replied that they had gotten my first Ticket for a refund and now they are refusing to refund my $39.95 at all.

This is a complete and total Rip Off. User Beware!

1 Updates & Rebuttals


Kevin M.

Sherman Oaks,
California,

Did you contact Clickbank?

#2Consumer Suggestion

Mon, January 13, 2014

This service I notice is offered through Clickbank and their policy says you have 60 days to get your money back through them, not the vendor. Did you contact Clickbank about this to see if they will return you your $39.95?

I just signed up for the service and did so because Clickbank is connected to the offering which means I have 60 days to get my money back if the service does not prove as they claim and I can at least file a complant through Clickbank if should be necessary.

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