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  • Report:  #693471

Complaint Review: Safe National of America

Safe National of America I was given a cheap TABLET St. Petersburg, Florida

  • Reported By:
    Fill — Orlando Florida United States of America
  • Submitted:
    Thu, February 10, 2011
  • Updated:
    Fri, February 11, 2011

I bought a Tablet at Safe National of America and it’s
really faulty. There seemed to be a problem with the optical drive. So when I
called Safe National of America about the problem, they’d said I’d have to wait
for at least four days.  The most
irritating thing would have to talk from one person from their office to
another until I get to debacle with the Case Manager. So they were amenable.
After a long nonsensical talk with about several people from their slow office,
they’re finally amenable.  They’re going
to replace it.  I thought I should be
relieved but when I got the replacement. Lo and behold, it was a cheaper
model.  I was really furious. I wasn’t
even notified or informed at least. They were so confident to tell me that all
things are settled and here’s what I get? It seems the gossips are true. Safe
National America is rotten. I’ve waited too much time and effort over this
purchase. I’m really frustrated right now. I need it pronto for work and here I
am dealing with a problem that’s not supposedly expected.  I should’ve have just bought from another
store, save me from the trouble of dealing with the worst customer service.

2 Updates & Rebuttals


Cookie

St. Claire,
Alabama,
United States of America

Customer Satisfaction

#3UPDATE Employee

Fri, February 11, 2011

Dear Consumer:

As is true with most retailers, our company investigates every complaint to ensure complete customer satisfaction with the final resolution.  This thorough investigation of each complaint guarantees that each customer complaint receives complete attention, which each facet of the complaint is addressed in its entirety, and that customers are provided with complete satisfaction with the end result.  Please contact our customer service department at the following number: 1 800 587 0332 so that an investigation can be conducted into this matter.  Per the warranty that accompanies every purchase you are due a refund if in fact the merchandise is faulty. We value you as a customer and take your feedback very seriously!


Jim

Millbrook,
Alabama,
U.S.A.

Another FRAUDULENT report

#3Consumer Comment

Thu, February 10, 2011

"Safe National" is an online scammer, there are NO STORES. The poster is a d**n LIAR.

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