Safe National of America Safe National of America SCAM - CONTACT THE PRESIDENT OF THE COMPANY!! Internet
Safe National of America wrote themselves a check for $29.95 against my checking account with "authorization on file" on the signature line, and cashed it on 12-17. I have never heard of this company but have now read all the other rip-off reports.
I was able to track down the president of this company. His name is Nicholas Potter, email address info.bestsavingsource@gmail.com. They run the website bestsavingsource.com. I emailed him and said I did not authorize this charge and I want my money back. Here is his response after I threatened to file complaints against their company:
Please call the toll free number for billing support (1-800-587-0332)
My response to him yesterday: I did. A week ago. I got voice mail and no one responded. It is up to you to help me resolve this issue. What is the charge for and when are you giving me a refund? Do you realize that your company'sname is popping up all over the internet as a SCAM, FRAUD, AND THEFT? I have filed a complaint to the BBB and like I said I WILL keep pushing this until it is resolved. I know you are the president of the company, Nicholas Potter, and it is in your best interest to assist me.
His response, after a couple of hours: you probably called outside of business hours... maybe try calling again? i see that there was an online purchase from your ip (leaving my ip # out of report but he actually included the #) on 15/11/2010 at 19:47 hours which leads to the same address on the billing checkout the (leaving my address out of report but he actually included my address) address and from your email (leaving my email out of report but he actually included my email address) ...................maybe you forgot!! either way all our products are guaranteed all you had to do was call our toll free support and ask for a refund... ive sent a refund request on your behalf to the billing support dept since you dont wanna try to call them.
I sooooo want to email this guy back and tell him he's immaturity central and that I did NOTpurchase anything from my computer at that time on thatdate. He didn't even say what I supposedly purchased!! This is the lamest scam Ihave ever seen!!!
3 Updates & Rebuttals
Ziggy
Fairview,Oregon,
United States of America
It's still THEFT
#4Author of original report
Tue, January 04, 2011
Just because you track all of your info that way does not make it legitimate. This is called IDENTITY THEFT. Trying to track down that charge and how to get it reversed was exhausting, to say the very least. When someone who keeps very accurate bank records suddenly sees a check written on their account that they in no way authorized, it's quite alarming. If you strive to be a legitimate company, then perhaps you should check your resources as to where these charges are coming from because NO ONE is authorizing them. In my case, there wasn't even a person physically at the computer on the date and time that you said it was done. OBVIOUSLY there is some information hacking going on.
Safe National
United States of AmericaRefund Procedure
#4UPDATE Employee
Sat, January 01, 2011
In response to the claim of unauthorized charges being debited from customers checking accounts, we state the following:
1. All orders are tracked via tcp/ip address. This data is collected and maintained by our offices.In addition to this information, we also record the email address and mailing address of each customer to protect them from fraudulent activity related to their purchases.
2. If a customer believes that (s)he has been incorrectly charged for an item, (s)he is able to call our customer service department and request assistance at any time.
3. We, like many other online vendors, rely upon a third party billing company to process our payments.When any discrepancy is reported to our customer service department, we immediately contact them in order to resolve the matter.We do this in a timely manner so as to avoid any unnecessary delay in resolving the matter with our customer.
4. We strive to provide the very best products to each customer and attempt to provide dynamic and efficient customer service at all times.
5. If assistance is need in resolving any concern or complaint, a customer may reach our customer service department at the following number:
1 800 587 0332.
Ziggy
Fairview,Oregon,
United States of America
I got my money back!
#4Author of original report
Fri, December 31, 2010
I got my $29.95 back into my checking account today, after battling with Nicholas Potter via email at info.bestsavingsource@gmail.com. After much interrogation, he finally told me that the charge was because I applied for a payday loan online. After some research, I discovered that these payday loan "matching services" will often hide in their fine print that if you submit your information to be matched for a loan, you somehow agree to being charged. It's bogus, but lesson learned..... be VERY careful about dealing with payday lenders online. It's best to go to a direct lender that is licensed in your state.... my battle with illegal payday lenders is a whole other story. I will NEVER give out my personal information online ever again!!!