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Safe touch Safetouch, safe touch, safe-touch.safe touch security.alarm.security,monitoring My personal experience and opinion as a safe touch service tech. jacksonville, Florida
MY experience as a service tech with safe touch security.
I was hired as a systems installer pumped up with the illusion of making a thousand dollars a week based on installing 3 systems a day Mon-thru-Fri every week.
What I got was thrown into the position of service tech and paid 12 dollars an hour after the fact I moved 150 miles and had completed the so called training for the installers position.A far cry from what was promised.
My first service call experience was with a local gas station. The supervisor was called out due to the fact the station had been robbed and the panic button did not activate when pushed.
We found the system zone for the panic button was not turned on in programming. This I feel is due to the lack of time allotted for take overs when they first acquired the account some time prior to this date.I was told by the management no more than one hour should be spent on taking over a system.
When you take over a system from another company you know nothing of the caliber of person that installed it nor do you know that the system in fact works 100%. It is impossible to take a system you know nothing about and reprogram it to your company codes and (thoroughly) test it in (one) hour.
Another daily experience was the 3 hour install time allotted for (every) install.
It mattered not if it were a 4 point or a 34 point install. You had 3 hours to do it and get out. Period!
Resulting in very poor practices taught in the substandard training they gave such as: