Complaint Review: SafeCare of San Francisco

 I, the original author, still haven't received the deposit back. Deposit is only about little over 10000 dollars and they are billionaire company according to the website which should make it easier for them to refind money back. It's been nearly 3 years... Worst company ever... I hope IRS can do something about their money or other people's money they have accumulated. I hope the company goes bankrupt along with all the employees/exployers.

Please follow this link...

http://www.dbo.ca.gov/ENF/pdf/2016/SafeCare%20of%20San%20Francisco%20-%20DR.pdf

Let's sue together.  When you get this, please email me at jindog82@yahoo.com

Let me know what I need to do.

Nobody is Safecare is replying to my email nor phone call.  Only time Andrew Valles (who is not even a CEO) would email me is when I report their company online like this.  I'm done with their nonsense.  The company should not exist.  I also talked to another client who lost money because of the company.  Oh yeah, the CEO/underwriter of the company keep their own schedule...

I should get refund by the end of 2016.  It's been about a year since they told me that they would refund my money.  I'm just waiting patiently.

me, Vazquez and 6 more pepole are  going to sue Safecare San Francisco. if you are interested in joing  let me know ASAP

The author of the above complaint (which is simple to conduct and accomplish by cowards through a computer keyboard over the open internet in the modern age) has chosen to anonymously broadcast commentary which might be considered defamation, slander and liable against SafeCare (an insurance and reinsurance company globally headquartered in San Francisco, California).

Further, the author chose to excerpt confidential communications.

Rather than wallowing in the non-meritorious hogwash of the ANONYMOUS author, on behalf of the company, I am hereby authorized to proffer these indisputable facts.

ONE:

On 14 May 2015, SafeCare received a letter of inquiry from our Regulator.  In short, the inquiry and subsequent inquest by our Regulator sought to (without disclosing names of numerous parties lodging written complaints from Costa Rica and possibly elsewhere) discover answers to their satisfaction and independently verifiable cross examination. 

TWO:

On 29 May 2015, SafeCare responded: 

Thank you for sending this letter to my/our attention.  Whomever the parties to the complaints are, they (at first glance from reading this letter) appear to be lackadaisical with fact in their representations and assertions.  I look forward to reviewing the original complaint(s) and responding thoroughly, in writing, as to the case(s).

[As our Regulator, you are] most respectfully advised to understand this company and this office stands prepared to cooperate with any complaint(s) and inquiry(ies).

I volunteer that every communication (whether via telephone, fax, email, or otherwise) from all parties who/whom contact us are logged and answered; often in writing, in clear unambiguous language.  When persons conduct inquiries through their legal counsel, we respond in kind with our legal counsel; and always have our conversations memorialized in writing.

Further, whenever someone formally requests a refund or their finance transaction is cancelled, by procedure, my staff automatically produces a "Refund Demand Settlement Release" (RDSR) agreement and sends the document to the requesting party via email, certified mail, or express courier.  Until I am able to review the original complaint(s), I cannot sufficiently respond with fact of what truly occurred.

Furthermore, our finance transactions with clients are immediately cancelled due to suspicion of illicit activities, malfeasance, misappropriation of funds, fraud, and/or other acts of bad faith (which could closely be labeled a “financial crime” and result in the submission of a “Suspicious Activity Report” to FinCEN). The parties involved are always kept advised.

Though admittedly an excessive and aggressive action to terminate finance transactions, when applicable, wherever the matter, in my opinion this is a vital method in order to comport to U.S. legislations known as: BSA (inclusive of FinCEN requirements), FATCA, Dodd-Frank, Sarbanes-Oxley; and, international guidelines by the: OECD, FATF, IMF, and World Bank).  I also admit this sort of action does not necessarily bring everyone happiness, but public law and public policy supersede.

THREE:

On 16 June 2015, SafeCare was cleared by its Regulator of any violations.  Further, our Regulator was satisfied with our commitment and readiness to respond to specific complaints if additional details are forthcoming.

FOUR:

Whoever this ANONYMOUS author is, they are certainly uninformed. Part of the responsibility of every financial institution is to obey state and federal laws, as well as the regulatory bodies who enforce them.

In every case a request for history and origin of funds is conducted; which is a legitimate request under the Bank Secrecy Act (“BSA”), 31 USC § 5311, et seq., which requires financial institutions to file with FinCEN (Financial Crimes Enforcement Network, a bureau of the U.S. Department of the Treasury) a written “Suspicious Activity Report” whenever, among other things, a financial institution transaction involves at least $5,000 “and the financial institution knows, suspects, or has reason to suspect” that, among other possibilities, the “transaction involves funds derived from illegal activities or is intended or conducted in order to hide or disguise funds or assets derived from illegal activities. . . .” 31 U.S.C. § 5318(g) (2006); 31 C.F.R. § 103.18(a)(2) (2006). SafeCare falls within the definition of a financial institution under the BSA.

Every applicant and apparent client of SafeCare must comply with all legitimate requests (which are independently verified), including signing refund releases. If they do not comply and cooperate, then SafeCare is stymied from doing anything further.

CONCLUSION:

In aftermath, since I was initially elected to command this company in 2012, I have been professionally and personally attacked repeatedly; as has SafeCare.  To be certain, this internet complaint, by an ANONYMOUS person, is not something anyone at SafeCare will take seriously or have concern about.

Based upon my 15 years of experience in the financial services industry and nearly 30 years of experience with privately-owned and publicly traded commercial enterprises, in my opinion the above “complaint” is an amateurish hack-job that would never survive evidence discovery in a competent court of law.  The complainant, to be sure, has been found wanting… and seems to me to be reluctant in their capacity to understand that the world has changed; particularly with regard to anti-money laundering, anti-terrorism funding and anti-tax evasion laws.

On behalf of myself and SafeCare, the company has been engaged in several lawsuits with and against various parties who are alleged to have defrauded apparent clients of SafeCare. For reference, since these are a matter of legitimate and verified public record (and not some online smear campaign) and publications:

Anna Marie Gilmore vs. SafeCare, et al.; Los Angeles Superior Court, Case No. BC578899. Notice: All SafeCare entities, Andrew Valles, and Harold Hewell were dismissed from the case on August 07, 2015. All other defendants (associated with Nuno and Marquez, in related cases) remain in litigation.

SafeCare Risk Company, Ltd. vs. Nuno, et al.; San Diego Superior Court, Case No. 37-2015-00019897-CU-BT-NC. Filed June 15, 2015. Notice: Motion for Default judgment against Arturo Nuno has been entered and accepted by the court; awaiting ruling.

Vazques, Ruiz vs. Marquez, et al.; Downey Superior Court, Case No. 15D06135. Filed August 04, 2015. Notice: Default judgments were entered in against Diane Marquez and Alvin Brown (associates of Nuno, in a related case) on January 15, 2016. Andrew Valles provided a declaration to the court on behalf of SafeCare to assist Vazques/Ruiz.

http://www.10news.com/news/investigations/registered-pedophile-offers-credit-repair

http://www.10news.com/news/investigations/team-10-confronts-sex-offender-accused-in-credit-repair-scam-091714

http://www.10news.com/news/investigations/team-10-pedophile-alleged-scammer-captured-in-mexico

Andrew Valles and SafeCare, in general, are involved in several other civili actions which are being settled, litigated or appealed at this time. Further, Andrew Valles, Kyle Levinger and others have been contacted by the Department of Insurance for the State of California. As these matters are being addressed by legal counsel representing SafeCare, and are ongoing, no further information is currently available.

In closing, the ANONYMOUS author (and anyone who agrees with them to know anything better) do not know what they are talking about as they are entirely uninformed.

My matters have resolved with SafeCare.  Please ignore above posting that I've posted out of frustration.

The original writer.

 Can you find me on facebook? My email address is jindog82@yahoo.com

I've been investigating this company for some time now, and your story sounds very familiar. It is older than mine, but the tactics seem the same. I suggest we collaborate to resolve this. I understand Ripoffreports policy regarding anonymity, and agree with it, however, we need some avenue to work together. If you have a FB profile, log into "Mango Moon" on FB, and look for me?