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  • Report:  #1164220

Complaint Review: Safecart.

Safecart. Advance Tech Support who I thought I was doing business with. The sold me a product called Panda and helped me get rid of virus on my computer. The Software was priced at 399. steep but I was told it was for a lifetime. I was then billed for $ 714.09. Internet

  • Reported By:
    Graysea — Olney Maryland
  • Submitted:
    Wed, July 23, 2014
  • Updated:
    Mon, August 11, 2014

I had virus on my computer that McAfee could not get rid of.  I found Advance Tech Help on th internet.  They had me purchase a program that was so, so, so much better then McAfee or Norton called Panda.  They took control of my computer and got rid of the virus. 

What my problem was I thought the $399.00 price for Panda Software was pricey but if it kept my computer virus free and I was told it was a life time coverage with update free.  When I received my statement on my card the Safecart price was $714.99.  I was ripped off and want some of this money returned.

 

(((REDACTED)))

1 Updates & Rebuttals


CustomerSupport

SafeCart Charge

#2UPDATE Employee

Mon, August 11, 2014

Hello   Graysea,

SafeCart is one of the Internet's leading payment processing services. We are sorry to hear of any problems you have encountered with your transaction/purchase, and please understand that we do take your complaint seriously. In regards to your complaint, please contact us at SafeCart, and we will be more than happy to assist you. You can reach our customer service at 1-855-432-0727 (M-F 6am to 5pm PST) or through email at customerservice@safecart.com.
Warm regards,

Kristy
SafeCart Customer Service
www.SafeCart.com

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