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  • Report:  #1006891

Complaint Review: www.safecart.com

safecart.com beware seniors these people will talk you out of every cent ,by scare tactics,insisting and not answering the phone ,not calling back ,promising to call back ,& not ,saying they will return your mon , Internet

  • Reported By:
    art — clearwater Florida United States of America
  • Submitted:
    Thu, January 31, 2013
  • Updated:
    Sun, February 03, 2013

i am a retired senior and my computer failed tryed to fix by useing safecart,salesman made it sound so bad,persitant,scary tactics,failed to call back ,24 hrs later,computer would not start up,microsoft start up repair got me on line,no logo,no gadget apeared,had to check tele logs to contact, finally they answere and they talked me into getting 50 bucks more saying i needed something more total almost 300 bucks. sound like they love seniors! I travel out of the country a lot,can not afford,more long distant bills they don,t answer and put me on hold too too long!last night i woke up @ 5am could not sleep thinking mabe  no internet!!!

1 Updates & Rebuttals


CustomerSupport

British Columbia,
Canada

SafeCart Charge

#2UPDATE Employee

Sun, February 03, 2013

Hello,

SafeCart is one of the Internet's leading payment processing services. We are sorry to hear of any problems you have encountered with your transaction/purchase, and please understand that we do take your complaint seriously. In regards to your complaint, please contact us at SafeCart, and we will be more than happy to assist you. You can reach our customer service at 1-855-432-0727 (M-F 6am to 5pm PST) or through email at customerservice@safecart.com.

Warm regards,
Kristy
SafeCart Customer Service
www.SafeCart.com

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