Complaint Review:
safecart.com
safecart.com Credit Card Fraudulent Charges Victoria, British Columbia Canada
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MC —
Other Hong Kong
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Tue, December 13, 2011
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Thu, February 23, 2012
I was charged by Safecart twice in a roll on my credit card and it is totally out of the blue . I have not ordered or purchased any of the product /electronic product software etc nor online purchase in the past few months , I don't exactly have any clue what they are selling as well too.
The bank have to have us to settle the issue with safecart ourselves but I have got no reply from safecart via contact thru internet (which is the only way to contact them). What should I do?
1 Updates & Rebuttals
CustomerSupport
British Columbia,Canada
SafeCart Charge
#2UPDATE Employee
Thu, February 23, 2012
Hello,
SafeCart is one of the Internet's leading credit card payment services. We primarily transact digitally downloaded products like software, games and the like. With support for multiple currencies, we provide digital download product publishers a way to accept online payments for their products.
You can reach SafeCart by phone M-F 6am to 5pm PST at 1-855-432-0727 or email at customerservice@safecart.com
Our Customer Service Team will be happy to assist you with any questions.
Regards,
Kristy
SafeCart Customer Service
www.SafeCart.com