SAFECART.COM / DRIVER DETECTIVE.COM / Support@drivershq.com OFFERED A FREE DOWNLOAD THEN CHARGED MY PAYPAL ACCOUNT $39.90 PAYPAL HAS NO ADDRESS AND SAYS THAT SAFECART IS NON-US-VERIFIED Internet
free down load isn't free they charged my paypal account 39.90 i've sent emails called the 800 numbers and can't get in touch with any human voice
Business Name:
SafeCart (The recipient of this payment is Non-U.S. - Verified)
Email:
customerservice@safecart.com
Shipping Address:
No Address Provided
Business Contact Information
Customer Service Email: customerservice@safecart.com
Customer Service Phone: 800-209-6437
Order Description:
Driver Detective, Driver Detective
Janeace
fayetteville, Arkansas
U.S.A.
2 Updates & Rebuttals
anonymous
greenville,Maine,
USA
driver detective not free
#3Consumer Suggestion
Mon, October 26, 2009
i have had the same experience. i could not reach a human being at driver detective and you have to use their website to send emails for a refund. (which worries me)
after several emails and nothing i contacted my credit card company and they are checking into it. it was the charge on my credit card that first alerted me to the problem.
safecart is just another type of paypal. they have nothing to do with driver detective (who should not be advertising "free" scans when they are clearly not free.) i am hoping that safecart will resolve this today. fyi.... safecart is on pacific time.
i suggest going through your credit card company and/or safecart. they should be able to help you.
Christine
Victoria,British Columbia,
Canada
Your $39.90 SafeCart charge
#3UPDATE Employee
Mon, March 09, 2009
Hello Janeace,
SafeCart is an online payment processor for many different software publishers. While we assist with payments, we do not sell any software directly and as such we do not offer any free software. Having said that, if you had inadvertently purchased software and you would like to request a refund for it, we are more than happy to assist you. Please contact us directly at customerservice@safecart.com.
Kind regards,
Christine
SafeCart Customer Service
www.SafeCart.com