SAFECART.COM PARETOLOG PARETOLOGIC - PC CLEANPARETOLOGIC - SAFECART.COMUSA & Canada (Toll Free): 1-855-432-0727UK (Tol COMPANY IS A SCAM TO GET YOUR CREDIT CARD NUMBER SO IT CAN AUTOMATICALLY RENEW Internet
This compay is a scam. Their program messes up your computer and then 6-months later, they automatically re-charge your credit card for a renewal. There is no way to cancel. Their "customer service" is just a loop that asks for your e-mail and password and if you click on the "forgot passwood", it constantly says "invalid password". I have spent an hour trying to communicate with them and still haven't been successful. I will report them to my bank and reverse the charge. Also, if you call their customer service phone number, you just get a busy signal and never get anyone or a way to leave a message.
2 Updates & Rebuttals
CustomerSupport
SafeCart Charge
#3UPDATE Employee
Tue, July 23, 2013
Hello Bonnielw,
SafeCart is a payment processing service for merchants that are selling their products and services online. We are sorry to hear of any problems you have encountered with your transaction/purchase, and please understand that we do take your complaint seriously. In regards to your complaint, please contact us at SafeCart, and we will be more than happy to assist you. You can reach our customer service at 1-855-432-0727 (M-F 6am to 5pm PST) or through email at customerservice@safecart.com
Warm regards,
Kristy
SafeCart Customer Service
www.SafeCart.com
Pareto rep
Victoria,British Columbia,
Assistance with Paretologic purchase
#3UPDATE Employee
Mon, July 15, 2013
Hello Bonnie
I am very sorry to hear of the recent difficulties that you have experienced. ParetoLogic is dedicated to customer satisfaction and we would like to hear from you via our official support channels.
To contact our support site, please send an email to customersupport@paretologic.com and someone will get back to you promptly. If you would prefer, you are also able to give us a call on our toll free line of 1-877-420-7340 between the hours of 9 a.m. and 4 p.m. Pacific Standard Time.
We truly appreciate your business, and look forward to hearing back from you.
Kindest Regards
Laura E.
Paretologic Liaison