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  • Report:  #853891

Complaint Review: SafeCart.com

SafeCart.com PC Health Advisor groundless charges from my MasterCard Internet, Washington

  • Reported By:
    Rysky — Mudjimba Other Australia
  • Submitted:
    Wed, March 14, 2012
  • Updated:
    Mon, March 26, 2012

I orded two of the companys software in 2011. They were not compatible with all my computer programes and I deleted those software from my computer a month after . Unfortunately I didnt report the company about that. In January 2012 I found three charges from my MasterCard account . I contacted the company and they refunded only two of those gratituous charges. Im still waiting for the 3rd refund .

1 Updates & Rebuttals


CustomerSupport

British Columbia,
Canada

SafeCart Charge

#2UPDATE Employee

Mon, March 26, 2012

Hello,

We are sorry to hear about the problems you have experienced in receiving your refunds. Here at SafeCart we take your complaints seriously and will be more than happy to assist you in resolving this issue. Please give us a call at 1-855-432-0727 M-F 6am to 5pm PST or email us at customerservice@safecart.com so we can further assist you.

Again we apologize for any inconvenience.

Regards,
Kristy

SafeCart Customer Service
www.SafeCart.com



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