Safecart.com/SpeedyPC Safecart charged me for the SpeedyPC cleaner, Took care of taking it off my credit card, then charged me again. North Port Florida
I ordered a Speedy PC cleaner for my computer from Safecart.com, and decided I wanted to go back to my reliable PC cleaner System Mechanic Pro. They took the order off my credit card and then charged me for it again. What can be done? I will call both my credit card and the Safecart.com and ask for clearance. In the meantime, I want people to know what a Ripoff this company is. Do not go to them for ANYTHING
Susan, North Port, FL
2 Updates & Rebuttals
CustomerSupport
SafeCart Charge
#3UPDATE Employee
Fri, October 03, 2014
Hello Susan,
SafeCart is one of the Internet's leading payment processing services. We are sorry to hear of any problems you have encountered with your transaction/purchase, and please understand that we do take your complaint seriously. In regards to your complaint, please contact us at SafeCart, and we will be more than happy to assist you. You can reach our customer service at 1-855-432-0727 (M-F 6am to 5pm PST) or through email at customerservice@safecart.com.
Warm regards,
Kristy
SafeCart Customer Service
www.SafeCart.com
Pareto rep
Victoria,British Columbia,
Your SpeedyPC Pro purchase
#3UPDATE Employee
Mon, September 29, 2014
Hello Susan
I am very sorry to hear of the recent difficulties that you have experienced. SpeedyPC Pro is dedicated to customer satisfaction and we would like to hear from you via our official support channels.
To contact our support site, please send an email to supportdept@speedypc.com and someone will get back to you promptly. If you would prefer, you are also able to give us a call on our toll free line of 1-855-572-5062 between the hours of 9 a.m. and 4 p.m. Pacific Standard Time.
We truly appreciate your business, and look forward to hearing back from you.
Kindest Regards
Laura E.
SpeedyPC Pro Liaison