SAFECART.COM*SPYHUNTER STOLE MONEY FROM MY BANK ACCOUNT FOR THEIR PRODUCT THAT I DID NOT ORDER INTERNET
I was endeavoring to place an order for Spybot - Search and Destroy. I input my payment information after selecting to pay for Spybot at $2.59 a month. I noticed that there were automatic checks in other internet services and when I tried to uncheck them the screen dissappeared. I then tried to use Spybot but found it was still requesting payment so had not gone through to charge me. When I checked my bank I found that 2 other companies, SAFECART.COM*SPYHUNTER and SOFTWARE PROS had charged their programs. SAFECART.COM*SPYHUNTER HAD CHARGET $78.90 and SOFTWARE PROS had charged $39.90. I HAD NOT ORDERED EITHER OF THESE PROGRAMS. I did not even know who they were or what they did. I am going to report them as internet fraud to the Attorney General of this State. THIS NEEDS TO BE STOPPED!!!!
BEWARE!!!
I wrote charged..... they STOLE MY MONEY !!!
2 Updates & Rebuttals
CustomerSupport
SafeCart Charge
#3UPDATE Employee
Tue, June 10, 2014
Hello Emily
SafeCart is one of the Internet's leading payment processing services. We are sorry to hear of any problems you have encountered with your transaction/purchase, and please understand that we do take your complaint seriously. In regards to your complaint, please contact us at SafeCart, and we will be more than happy to assist you. You can reach our customer service at 1-855-432-0727 (M-F 6am to 5pm PST) or through email at customerservice@safecart.com.
Warm regards,
Kristy
SafeCart Customer Service
www.SafeCart.com
CustomerSupport
SafeCart Order
#3UPDATE Employee
Wed, May 28, 2014
Hello Emily,
SafeCart is one of the Internet's leading payment processing services. We are sorry to hear of any problems you have encountered with your transaction/purchase, and please understand that we do take your complaint seriously. In regards to your complaint, please contact us at SafeCart, and we will be more than happy to assist you. You can reach our customer service at 1-855-432-0727 (M-F 6am to 5pm PST) or through email at customerservice@safecart.com.
Warm regards,
Kristy
SafeCart Customer Service
www.SafeCart.com