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  • Report:  #1052520

Complaint Review: SafeCart.com

SafeCart.com Unat SafeCart charges my debt account $19.99 without my knowledge, I did not buy nothing!!! Internet

  • Reported By:
    Buddy — Pekin Indiana
  • Submitted:
    Tue, May 21, 2013
  • Updated:
    Wed, May 22, 2013
  • SafeCart.com
    WA
    Internet
    USA
  • Phone:
    855-432-0727
  • Category:

 I have a $19.99 charge on mydebt Card that I know nothing about. It was charged to my account by www.safecart.com  Federal Way, Wa. I don't know who these people are and would like to have an address or phone number for them. I am blocking them from my account .

Buddy

2 Updates & Rebuttals


CustomerSupport

SafeCart Charge

#3REBUTTAL Owner of company

Wed, May 22, 2013

Hello Buddy,

 

SafeCart is a payment processing service for merchants that are selling their products and services online. We are sorry to hear of any problems you have encountered with your transaction/purchase, and please understand that we do take your complaint seriously. In regards to your complaint, please contact us at SafeCart, and we will be more than happy to assist you. You can reach our customer service at 1-855-432-0727 (M-F 6am to 5pm PST) or through email at customerservice@safecart.com

 

Warm regards,

 

Kristy

SafeCart Customer Service

www.SafeCart.com


CustomerSupport

SafeCart Charge

#3UPDATE Employee

Wed, May 22, 2013

Hello,

 

SafeCart is a payment processing service for merchants that are selling their products and services online. We are sorry to hear of any problems you have encountered with your transaction/purchase, and please understand that we do take your complaint seriously. In regards to your complaint, please contact us at SafeCart, and we will be more than happy to assist you. You can reach our customer service at 1-855-432-0727 (M-F 6am to 5pm PST) or through email at customerservice@safecart.com

 

Warm regards,

 

Kristy

SafeCart Customer Service

www.SafeCart.com

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