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  • Report:  #622523

Complaint Review: safecart.com

safecart.com we ordered the service on line for 29.99 with a trial period money back garranty the service did nothing for our computer. when attemping to contact safecart to discontinue the service we cannt contac Internet

  • Reported By:
    jason — chester South Carolina United States of America
  • Submitted:
    Mon, July 12, 2010
  • Updated:
    Fri, July 16, 2010

we ordered the service from this company with a money back garranty. it did absolutly nothing they said it would do and when attempting to contact them none of the contact routes they provided will work when calling it was automated and no one ever picked up. 

1 Updates & Rebuttals


Chantelle

United States of America

Safecart Customer Service.

#2UPDATE Employee

Fri, July 16, 2010

Hello ,

SafeCart is one of the Internet's leading credit card payment services. We primarily transact digitally downloaded products like software, ebooks and the like. With support for over 26 currencies, we provide digital download product publishers a way to accept online payments for their products.

I am sorry to hear about the problems you had experienced when contacting us. Our Customer Support team can be reached toll free at 1-877-370-9229. We are available to take your calls Monday through Friday from 9:00am PST until 5:00pm PST. There are also prompts to tell you which extension you need depending on what the issue at hand is. You can also reach us through email at customerservice@safecart.com.

Please write or call us and we will be happy to help you.

Best wishes,

Chantelle
SafeCart Customer Support
www.SafeCart.com

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