Safecart Overcharged My Credit Card When Ordering An Antivirus Program, Internet
I had ordered Spy Hunter 4 Program. After putting in all my info. It said your credit card will be charged $39.00 The second I clicked purchase and paid . It said thank you for your payment of $69.90 Now This is throught Safe Cart. I contacted Safe Cart and they said a refund is on the way. If I don't receive my refund fast enough I will be charged $35.00 Overdraft fee from my bank as my credit card is linked to my bank account. This was a horrible experience !! It has been 2 days now and NO Refund has been
received.
2 Updates & Rebuttals
CustomerSupport
British Columbia,Canada
SafeCart Charge
#3UPDATE Employee
Sat, January 26, 2013
Hello mjgurl,
SafeCart is one of the Internet's leading payment processing services. We are sorry to hear of any problems you have encountered with your transaction/purchase, and please understand that we do take your complaint seriously. In regards to your complaint, please contact us at SafeCart, and we will be more than happy to assist you. You can reach our customer service at 1-855-432-0727 (M-F 6am to 5pm PST) or through email at customerservice@safecart.com.
Warm regards,
Kristy
SafeCart Customer Service
www.SafeCart.com
mjgurl
Michigan,United States of America
Safe Cart Update
#3Author of original report
Sun, January 20, 2013
I finally received my refund in full except a $2.00 processing fee.
I will NEVER purchase a product when Safe Cart Is the Checkout !!