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  • Report:  #829834

Complaint Review: Safecart

Safecart PC Cleaner Inc fraud, product did not perform as advertised Internet, Internet

  • Reported By:
    AL Para — Miami Florida United States of America
  • Submitted:
    Fri, January 27, 2012
  • Updated:
    Thu, February 23, 2012

I purchased, "Download Windows Mail Repair Tool" to repair my, "Windows Live Mail".  I paid $39.94. to Safecart (aka) PC cleaner Inc. for the, (Download Windows Repair Tool).  I followed the download instructions but, my email problem remained the same.  I called the HELP 1-855-881-1343 support number provided by PC Cleaner Inc.  The support technician told me that the support company I contacted is not part of PC Cleaner Inc. and another payment fee is required.  I immediately contacted the PayPal Service Agent and requested the cancelation of this Safecart (AKA) PC Cleaner inc. $39.94 payment.  PayPal informed me that I must request a refund from Safecart, so I did as I was advised with no refund after one weeks passing.   

1 Updates & Rebuttals


CustomerSupport

British Columbia,
Canada

SafeCart Charge

#2UPDATE Employee

Thu, February 23, 2012

Hello,

We apologize for any difficulties you have experienced with this transaction. If you are still looking for your refund please call back to our Customer Service team so we can assist you further. Our number is 1-855-432-0727 M-F 6am to 5pm PST or you can email us at customerservice@safecart.com

Regards,
Kristy

SafeCart Customer Service
www.SafeCart.com

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