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  • Report:  #1291500

Complaint Review: Safecart

Safecart RIPOFF of my CREDIT CARD NUMBER??? Internet

  • Reported By:
    An online grab of credit card number?? — Hudson Florida USA
  • Submitted:
    Thu, March 03, 2016
  • Updated:
    Fri, March 04, 2016

I am truly incensed with this company that has somehow "grabbed" my credit card number and supposedly charged me $29.95 back on 8/31/2015. I don't always wtch over my account that closely and somehow missed this charge at that time. Now they have attempted to recharge me another $39.95 in a "recurring sale" charge. I caught this charge and demanded they refund...which has been done. As a consumer living in Florida I have also filed a complaint with our Department of Agriculture in (perhaps) a hope to attain the original charge. We shall see.

1 Updates & Rebuttals


Customer Service

Victoria,
British Columbia,
Canada

Please contact us directly

#2UPDATE Employee

Fri, March 04, 2016

Hello,

SafeCart is one of the Internet's leading payment processing services. We are sorry to hear of any problems you have encountered with your transaction/purchase, and please understand that we do take your complaint seriously. In regards to your complaint, please contact us at SafeCart, and we will be more than happy to assist you. You can reach our customer service at 1-855-432-0727 (M-F 6am to 5pm PST) or through email at customerservice@safecart.com.
Warm regards,

Jennifer
SafeCart Customer Service
www.SafeCart.com

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