Safecart Unexplained withdrawl amount from credit card, Internet
After purchasing some dodgy software from another company "Paretologic" (namely the registry cleanter, 'Regcure'), I noticed the amount I had been actually been charged was $63.92. The product was only supposed to be $39.99. I have recieved no explaination, nothing. The sofetware was responsible for completely stuffing my computer, costing me big bucks to repair.
So I am seriously out of pocket. I want to get my money refunded and make it known that there is not enoght accountability for these companies, operating online transactions. They are robbing us consumers sensless, and getting away with it. Please give me answers. If the companies with which Safecart are dealing, are dodgy, then Safecart should off some compensation or explaination when things like this occur. Very unhappy!!!
Mel
Melbourne
Australia
4 Updates & Rebuttals
Christine
Victoria,British Columbia,
Canada
Safecart Unexplained withdrawl amount from credit card, Internet Safecart EXPLANATION
#5UPDATE Employee
Fri, May 22, 2009
Hello Mel,
First and foremost I would like to apologize for any inconvenience that may have been caused by this issue.
It sounds like this may have to do with a currency conversion, as all items on our site are offered in US Dollars.
Having said that, we would be more than happy to assist you with this issue. Please contact us as soon as possible. Our Customer Support team can be reached toll free at 1-800-209-6437 EXT 7. We are available to take your calls Monday through Friday from 9:00am PST until 5:00pm PST. We can also be reached through email at customerservice@safecart.com.
We look forward to hearing from you and resolving this matter.
Best wishes,
Christine
SafeCart Customer Support
www.SafeCart.com
Christine
Victoria,British Columbia,
Canada
Safecart Unexplained withdrawl amount from credit card, Internet Safecart EXPLANATION
#5UPDATE Employee
Fri, May 22, 2009
Hello Mel,
First and foremost I would like to apologize for any inconvenience that may have been caused by this issue.
It sounds like this may have to do with a currency conversion, as all items on our site are offered in US Dollars.
Having said that, we would be more than happy to assist you with this issue. Please contact us as soon as possible. Our Customer Support team can be reached toll free at 1-800-209-6437 EXT 7. We are available to take your calls Monday through Friday from 9:00am PST until 5:00pm PST. We can also be reached through email at customerservice@safecart.com.
We look forward to hearing from you and resolving this matter.
Best wishes,
Christine
SafeCart Customer Support
www.SafeCart.com
Christine
Victoria,British Columbia,
Canada
Safecart Unexplained withdrawl amount from credit card, Internet Safecart EXPLANATION
#5UPDATE Employee
Fri, May 22, 2009
Hello Mel,
First and foremost I would like to apologize for any inconvenience that may have been caused by this issue.
It sounds like this may have to do with a currency conversion, as all items on our site are offered in US Dollars.
Having said that, we would be more than happy to assist you with this issue. Please contact us as soon as possible. Our Customer Support team can be reached toll free at 1-800-209-6437 EXT 7. We are available to take your calls Monday through Friday from 9:00am PST until 5:00pm PST. We can also be reached through email at customerservice@safecart.com.
We look forward to hearing from you and resolving this matter.
Best wishes,
Christine
SafeCart Customer Support
www.SafeCart.com
Christine
Victoria,British Columbia,
Canada
Safecart Unexplained withdrawl amount from credit card, Internet Safecart EXPLANATION
#5UPDATE Employee
Fri, May 22, 2009
Hello Mel,
First and foremost I would like to apologize for any inconvenience that may have been caused by this issue.
It sounds like this may have to do with a currency conversion, as all items on our site are offered in US Dollars.
Having said that, we would be more than happy to assist you with this issue. Please contact us as soon as possible. Our Customer Support team can be reached toll free at 1-800-209-6437 EXT 7. We are available to take your calls Monday through Friday from 9:00am PST until 5:00pm PST. We can also be reached through email at customerservice@safecart.com.
We look forward to hearing from you and resolving this matter.
Best wishes,
Christine
SafeCart Customer Support
www.SafeCart.com