Complaint Review: Safeco Car Insurance

I have had car insurance for over 40 years. Last year after retiring I was contacted by Safeco Audo Insurance for a lower rate.  The amount they quoted was less that what i had previously been paying.  So being on a limited income i changed insurance carriers.  I have now had this company for over a year.  Recently i contacted them because i rock hit my window and cracked it.  In all the time i have had other insurance companies glasss coverage for the windshield was always 100% covered.  According to Safeco it is under comprehension with a $500 deductable.  They stated i would have had to choose to have additional coverage in order for this to be covered.  This additional coverage was never offered.  BEWARE it stated that the windsheild was not covered under page 26 of my insurance contract.  BUYER BEWARE!!!!!!