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  • Report:  #1303702

Complaint Review: Safeco Insurance

Safeco Insurance Most dreadful customer service I've even been exposed to. Anthrax is more enjoyable than dealing with this company. Seattle Washington

  • Reported By:
    Yashar — Houston Texas USA
  • Submitted:
    Thu, May 05, 2016
  • Updated:
    Thu, May 05, 2016

I filed my claim nearly three weeks ago and still have not received the payment from them. They said they sent the payment for the damage to my car to the shop but the shop held my car for more than a week since they did not receive the payment. It also took them more than a week to even send the insurance adjuster to the shop. Finally, I had to pay out of pocket until they send the payment to me. I have not seen a ruder or less helpful customer service. I don't know I would have felt if I was the insurance agent. Not only they are not helpful, they make sure that you understand they have absolutely no interest or intention to help you.  Also, first auto policy that did not cover rental cars while I did not have my car. Absolutely dreadful. They are worthless. Companies like these should not be allowed to operate.

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