SAFEGUARD PROPERTIES AND NATIONSTAR Broke side door & frame & put lock box on. Damaged & trashed interior of home. Stole personal property. Told to make list. Valley City Ohio
tMortgage was sold. Payments were doubled. Would not accept partial. Sent potential buyer to look at house and found lock box on our broken side door. Found property stolen and called the bank (Nationstar). Property was returned. Was updating kitchen when husband got sick. Found interior of house trashed, appliances in new boxes were stolen, stainless steel sink w/granite countertop along with a power table saw, hand truck and ladders from the kitchen construction. Couple of kitchen walls were ripped apart a hole put in 1 into the dining room. Most doors were taken off hinges. All closets were emptied into trash bags and thrown in piles throughout every room of the home. Also found someone had put a large tree limb at the bottom of the basement stairs. (why?) Filed police report. No break ins reported to this home. Washer and dryer missing, hot water heater and large wooden laundry table gone.
I have many pictures to show the damage and distruction and devaluation done to every room in this home. I am in foreclosure with a unshowable home to try to sell. I will be losing the house in 1 week. It is so unfair these companies can destroy and steal properties and there is no one to help us (the customers). I had boxes packed to go and now they are gone through and emptied. I reported this all to Safeguard and the told me to make a list. List given to them in the time frame specified by them. Now they say they can not talk to me I am not the correct owner(?) (My husband has passed away). They are being uncooperative.
These appliances did not go out the windows. Found a new skelton key someone bought and left there that opened the rear porch door where more personal things were in boxes and were stolen. I am hearbroken I can not find valued family items that have been in our family over 150 years.
From checking through their site and other complaint sites, I see they are notorious for doing this to their customers. Stealing, damaging, trashing and devaluating homes. They need to be stopped and held accountable.