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  • Report:  #1378511

Complaint Review: Safelink or shop and save

Safelink or shop and save $100 walmart gift card $1.95 Online-phone Nationwide

  • Reported By:
    fedup — Sacramento California United States of America
  • Submitted:
    Mon, June 12, 2017
  • Updated:
    Tue, June 13, 2017

 I took a coarse for a debt relief for $10.00 and was to be issued a certificate and I clicked on the prompt to view or print certificate and it said in order to continue to recieve my certificate to call a number so I called and they asked my name and said I won or was awarded a $1.00 walmart card but for the shipping of $1.95 and what card I wanted to use I told them the card I gave them thinking it was the firm that I took the coarse with then they asked for me to give them the number again so thinking it was the same firm that I took the coarse with I gave them my number again for a $100.00 gift card a $1.95 sounds good thinking they are connected to a lawfirm it's legit". So then the lady starts asking me if I wanted some other product then I was thinking WTF! So I told her no I don't want anything else then she starts reading some script that I couldn't really understand causes I was trying to stop her and tell her I don't want nothing else I just called for my certificate cause it said to continue to view my certificate or print it to call that number and what does all this have to do with that she said she had to read this to her then shell transfer me to that department and I told her I really didn't want any of it really I just wanted my certificate And she said again she had to read this to me before we could continue so I had no choice but listen so I thought To get to my certificate and I tryied to cut her off cause I really had to go abd she asked If I wanted the gift card I told her no I really don't and I thought she voided the $1.95 but after all was said and done she gave me a number and hung up on me then I never saw a $1.95 charge on my card so I thought that was that but a couple days later there's a pending charge of $34.95 from LUV Savings for the next day that I didn't recognise cause the $1.95 I thought it was the firm I took the coarse with so after I called my bank and put a block on My card now I have to get a temporary card till I get a new one beware of this company shop and save or LUV savings fraudulent practices and are a RIPOFF $1.95 TURNED TO $34.95 WITH OUT MY AUTHORIZATION. And I really feel like I was forced into the $1.95 in order to get my certificate

1 Updates & Rebuttals


TF01

Florida,
USA

Safelink or shop and save $100 walmart gift card $1.95 Online-phone Nationwide

#2UPDATE Employee

Tue, June 13, 2017

Hi fedup,

 

I am working with SafeLink Wireless. I read your post on this blog. I am so sorry for the trouble that you have experienced from us. We would like to further assist you with your concerns. We will need to investigate your account. Please contact us via chat at bit.ly/2gQCmUz?caseId = and we will be glad to help you.

Thank you.

 

Edzel

SafeLink Wireless

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