Safelite Autoglass, Tampa Florida Wasted three weeks of time without a vehicle due to a misrepresentation. Failed to replace a windshield after three weeks. Caused me to lose about ten hours of work over a three week period, chasing down meetings with three different auto body shops. Largo Florida
Wasted three weeks of time without a vehicle due to a misrepresentation. Failed to replace a windshield after three weeks. Caused me to lose wages and useless repairs totalling about a thousand dollars. The shop manager and an installer lied to me face to face.
I had to make three trips to the physical facility trying to fix their appointment mistakes. No one there took any responsibility for anything at all. None of the individuals can be reached on the phone. I have rarely been treated so fraudulently in my life. I would never recomment safelite to anyone but my worst enemy.
2 Updates & Rebuttals
Joel
Tampa,Florida,
United States
Safelite manager, Scott, is hiding
#3Author of original report
Fri, August 07, 2020
The manager of Safelite, Largo, Florida left a message for me to call him. I called him. I told him that he needs to provide photos of my car glass to my insurance company. He says he will not do that. I explained that the insurance company wants photos of the glass.
He won't comply. I told him I will have to take the job from Safelite after he refused to complete the job and the glass is out of the car! After three weeks trying to get them to comply, they quit half way through and the car is not drivable without a windshield, and they will not replace it nor will they work to get the insurance company what they need to have it done elsewhere. Scott, the manager of Safelite, Largo, FL , hung up the phone on me and will not take calls and will not do anything about this. My car is sitting without a windshield now!!!!
Joel
Tampa,Florida,
United States
Lost about 1000 dollars. Lied to which led to the time and money loss.
#3Author of original report
Thu, August 06, 2020
Lost about 1000 dollars. Lied to which led to the time and money loss. No apology. No attempt to make it right.