Complaint Review: Saferwholesale.com

 I ordered an electric guitar on the 30th of Nov. for a gift.
I get an email thanking me for my purchase. So I think all is well now all I have to is wait for the tracking number.
 1 week goes by, no tracking number.
I call them, they assure me all is well and my number should be in my inbox within a few days.
Another week goes by no tracking number and now I have an inbox full of adds. I call them once again. Craig assures me my number is coming and my order should be right behind it.
Finally on Friday the 14th theres a letter  in my inbox, Im thinking cool my tracking number is here.
I open it up only to be told they were out of stock and my money shall be returned to my account.
 
 I am LIVID! I fire off an email letting them know how I feel. It goes as follows:

ARE U KIDDING ME?!
  I found your company over the internet and I took a chance that you would be a reputable company.
The item I ordered was in stock when I ordered it on the 30th of Nov, 2 weeks later Im getting this letter from you?
This is unacceptable and I will never do business with this company again and I will tell my family and friends of this.
The"Flying V" guitar I ordered was a Christmas gift and now not only do I have to wait for you to reimburse me I have to try and rush to find this item.
You have terrible business practices!
Have a Merry Christmas!
     Jan

This is what I get back:

 tim@saferw?holesale.co?m

I have no problem giving it straight. If you want to try and me feel bad by telling me you ruined your families Christmas by refunding you on a cheap Chinese made guitar all I can say is GET REAL
 Are you kidding me?
The man can't even type a proper sentence!
  Why are these people still in business?
This needs to be stop and someone needs to HAVE it stopped.
 I am a widow on S.S. I bought what I could afford to buy.
This company and these people have truly ruined my holidays.
 Well here it is the 17th of Dec. I have yet to be reimbursed and no extra money to replace a gift.
Merry Christmas.