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saferwholesale globaltrailer, great sports inc I spoke with Craig Frankfort Illinois
On July 31, 2015 I ordered from Saferwholesale 2 Ascender Atv's and a trailer for a total of $6,299.85. The funds were transferred to them immediately by electronic check. 7 days later I got a call from Craig at Saferwholesale/Great Sports Inc. indicating that they no longer offered the Ascender Atv's but they had another 2 that were the same unit but just a different name called the Monster Utility Hummer Atv. I at first said yes and then after looking at the differences between them and finding out that the latter Atv's were $400 less and yet I was being charged the same price as the Ascenders, I decided not to purchase any of the products I had ordered.
I was then told I had to write a letter to sales@saferwhoelsale.com to stop shipment and get my money back. When I said I wanted to cancel my order I was treated with extreme ruddiness and then I was told I would have to pay a 30% restocking fee and I would have to wait 30-45 days before the check would be sent out! I then demanded That I get the whole amount back $6,299.85 and because they offered me units I did not want and telling me this 7 days after the fact, I felt that they defaulted on agreement and therefore any charges should be waved!
They then wrote me back saying that they would only charge me 15% on $6,299.85 which I did agree to, but then they came back with saying I would owe them $1,200 which is not 15% of $6,299.85. When I addressed the above they admitted they charged me too much and corrected it, however they then sent me another letter on August 31 stating that after agreeing to the 15% they then added another shipping fee of $952 making the total stolen from me $1,896.97. Nothing was ever shipped to me!!! How can I be charged for something that was never shipped???
It has now been almost 2 months and I have not received a dime of the $6,299.85 they stole from me!