Complaint Review: salt river solar

We signed a contract with SRS&W (then AZ Pro-Solar) for solar electric panels back in May of 2010 and received a projected install date of late September 2010.  As of March 7, 2011, we still do not have a single panel installed on our roof.

Some of their employees on the front end seemed to know what they were doing, e.g., engineering, insulation and attic venting;  however, as time dragged on, the company's project management and communication skills have been almost non-existent.  When prompted, company explanation for delays have revolved around panel availability (twice) and a problem with the inverter.  One could understand this resulting in a couple of weeks delay, but two parties we referred to them in subsequent months after signing have had their systems operational since the first of this year--thus a huge credibility gap exists.
  
Clearly, there is no shortage of solar related businesses in Arizona and prospective consumers would be wise to consider other companies ahead of this one.