Salt River Solar & Wind Slat River Energy Takes Deposits on Solar Energy Products and Does Not Deliver Phoenix Metro Arizona
I recently found an advertisement for this company in a magazine that came in the mail. I was looking into putting solar on our home so I called and asked them to come to our home. The guy that showed up had tatoos from his neck to his wrists.
After a breif presentation (that had no pictures of installs or referrals) about the company and how they we one of the top companies in Phoenix the salesman started using car salesman type closing methods to get us to buy. I asked for some referrals and the guy got upset with us.
I asked the guy to leave and he got up and stormed out.
I mentioned this to some coworkers and to my dismay I found 2 others who had similar experiences with this company.
One coworker said that they DID make a contract with this company and has regreted it now 4 months later. Stating that the company constantly makes excuses for not performing. I recommended that the file a complaint with the Register of Contractors. She is worried that these "USED CAR SALESMAN" scare her and that she feared that this company would retaliate somehow.
After hearing her story I remembered that this website existied for this reason.
TO WARN THE PUBLIC ABOUT THIS COMPANY.
And hope that you check out this company before you give them any money.
You will most likely be ripped off!!
Magie
Glendale, Arizona
U.S.A.
4 Updates & Rebuttals
The Salt River Solar & Wind Family
Surprise,Arizona,
USA
Get to know us..
#5REBUTTAL Owner of company
Wed, September 01, 2010
The Salt River Solar & Wind family of employees and owners encourage anyone and everyone to do their homework when making such an important purchase. When you do, you will see that we are the best! Simply put.
Call us anytime to schedule a tour of our facilities, learn more about our business practices, and get to know who we are. 623.975.2313 Office SaltRiverEnergy.com
Sincerely, David Baum & Mike Fricker - Owners
Randy
United States of AmericaSalt river solar
#5UPDATE EX-employee responds
Sat, August 28, 2010
They really are bad business owners. Please do your homework. Solar is very expensive and you want it installed properly as well as installed, period! there is a reason why they went from 200 employees to 50.
JonesersRX7
United States of AmericaSalt River IS A SCAM -- STAY FAR FAR AWAY FROM THEM!!
#5Consumer Comment
Mon, April 26, 2010
What the owner(s) said above is a lie and their BBB report will have fraud (justice) written on it very soon.
This company is evil and out to steal from Arizona residents.
The Salt River Solar & Wind Family
Surprise,Arizona,
USA
Salt River Solar and Wind, LLC. is an A+ Better Business Bureau Accredited Business
#5
Wed, August 19, 2009
After reading Magie from Glendales complaint against our company we were shocked and dismayed. We pride ourselves on our Traits of Leadership first of all. In these traits falls things like; integrity, honesty dependability, tact, etc. (click www.SaltRiverEnergy.com to read further) We highly encourage consumers to investigate in the legitimacy of any renewable energy company, as there are many jumping on the solar bandwagon right now.
There are many success stories with our customers as there have been very few who have been dissatisfied in any form with our services. All of our Sales staff has been thoroughly trained both through our management team as well as SunPower Corp.s product training.
This is what is true about the statements Magie has made.
1. We DO NOT supply customers private information as a referral only to benefit our pocket book. All of our customers sign a privacy statement, in which, we promise NOT to give out personal information of any kind to any third party for any reason. After all, no one wants to be bothered in the middle of dinner. This is why we are accredited members of the Better Business Bureau with an A+ Rating (http://www.bbb.org/central-northern-western-arizona/business-reviews/contractors-electrical/salt-river-solar-wind-in-surprise-az-1000004009/ ). So that consumers may investigate through a legitimate, well known consumer advocacy agency.
2. Some of our staff came from one of the top Fleet Sales departments in the United States for a well known American Automobile Manufacturer.
3. Some of our staff have tattoos. (As do many people in many businesses all over the world.)
Here is our suggestion, if anyone is ever dissatisfied with our staff or our services, first call us. The owners will always try to remedy the issue to the satisfaction of our customers. (We value our A+ BBB rating). Then there is always the Better Business Bureau http://maricopa.bbb.org/ and the Registrar of Contractors http://www.azroc.gov/ , our ROC# is 254115.
And last but not least, be cautious of vicious rumors, treat others the way you would like to be treated, and always do the right thing. We encourage Magies friends to contact us, if there is any problem on any contract, if they are in fact real contracts, as the retaliation accusation is just silly.
As always, anyone is free at anytime to contact us for further questions or concerns.
Sincerely,
David Baum, General Sales Manager/ Owner 602-999-5828 Personal Cell
Mike Fricker, General Manager/ Owner 623-238-5252 Personal Cell
The Salt River Solar & Wind Family
623-975-2313 Surprise
866-975-2313 Toll Free
928-774-2189 Northern Arizona
520-623-9138 Southern Arizona
www.SaltRiverEnergy.com