Complaint Review: Salute Visa

I've been billed for a visa I have yet to recieve. I have made phone calls to the company and the person on the line assured me that I would recieve the card in three to four weeks. I thought that was strange but didn't think too much about it. Boy was I wrong.

It has been over a month and still no card. I have made the payment and made calls trying to contact someone to ask when will I recieve the card. I only get a recording stating to "call back later". I thought that was strange so I tried to contact them online with no luck there. The wedsite is down! I can't believe I was taken so easily. I feel so helpless and violated.

Rene-je
Shreveport, Louisiana
U.S.A.