Salvage World Don't Expect A Refund From Salvageworld Fort Lauderdale, Florida
I joined Salvage World and paid the required deposit of $400. After not winning any vehicles at auction, I requested the refund of $400 that was guaranteed to be returned if for any reason I wasn't satisfied.
After numerous telephone conversations with the staff at Salvage world and multiple promises to return my deposit, I never received my deposit back. This has been going on for over four months with no success.
This appears to be a pattern as evidenced by online reports by dissatisfied customers trying to get their deposits back. Be very careful before giving Salvage World any of your hard earned cash.
2 Updates & Rebuttals
salvageworld
New York,salvage world
#3UPDATE EX-employee responds
Thu, May 02, 2013
Make make sure to reference GSA auctions when calling them.. GSA auctions is a dba of Salvage World...
Please keep me informed on outcomes..
Here are the 2 contacts set up at the Department of Motor Vehicles that are handling this case...
Field Supervisor
Bureau of Motor Vehicle Field Operations
1135 Banks Rd
Margate, FL 33063
Office 954-969-4216 X110
Fax # 954-969-4237
Compliance Examiner
Department of Highway Safety & Motor Vehicles
Division of Motorist Services
Bureau of Motor Vehicle Field Operations
Region 1
1135 Banks Road
Margate, FL 33063
954-969-4216 X112
Fax 954-969-4237
Niko Giankov Salvage World
fort lauderdale,Florida,
United States of America
Refunds
#3UPDATE Employee
Fri, March 01, 2013
Dear Customer,
We sell hundreds of vehicles per month. Our hours of operation are Monday through Friday 9:00 am to 5:00 pm. Refunds are issued accordingly on a daily basis. All of our terms and conditions are posted on the site. You need to accept them before funding and after funding. We are the number one source in the world for supplying insurance and salvage vehicles to the retail public. We will not be able to make every single person happy but we do try our best. Now before posting negative comments affecting peoples livelihoods on web sites as this, take the time out to speak to your customer representative, exhaust all resources then make the post only and if you have a valid claim. Our terms and conditions are pretty clear. Do not send money if you think you are buying a ferrari for $4000 dollars. Please do not send $400 dollars. If you are a realistic person and you plan on actually buying a vehicle at the best possible prices were are your source. All emails get answered within 48 hours. Not only that but we have a full customer support team and live chat available. If you are not happy with our services contact one of our representatives, if you are not happy with them give a call back and try another one... Its very simple our prices are the best and we have the customers to prove it.... Please give us a call 718 303 0800 or 1 888 529 2655 toll free.