Salvation Army Dishonest workers take goods and money Ripoff San Jose California
My grandfather gave me a gold love-seat a while back and wanted me to donate it to the Salvation Army. They came to pick it up on Oct 17th. About five days later I learned that there had been a large amount of cash hidden in it. I called the Salvation Army about it and at first they gave me a song-and-dance about how they don't track individual items, have no idea which store it might have gone to or when it might have sold.
I called back the next day, and spoke to Stephen Hawking, the warehouse manager, and told him I really needed to find it and explained the situation more fully. Then, on my own, I just started calling all the stores within three counties around me, without success. It's hard for me to believe that something like what it was, could have sold so quickly.
A few days later I was mentioning this to a friend and she told me that she had seen the truck that day, leaving my area, and the back was open. She recognized the love-seat from having seen it in my house and saw they guys searching through it, which she thought was odd.
No one seems to know what happened to it, it didn't show up in any store. I don't feel that the Salvation Army took the issue seriously. I don't think they asked the drivers about it and they didn't seem to do much to help me find it again, even though I offered a reward.
Will
Aptos, California
U.S.A.
7 Updates & Rebuttals
Robert
Jacksonville,Florida,
U.S.A.
They did their jobs
#8Consumer Comment
Sat, November 05, 2005
The men were sent to pick up a couch. They returned with said couch. Job done, just as they were supposed to do it. Grandpa left money IN it for some strange reason. That was not part of the "pick up" order, so it was not required for the men to hand it over. It was a nice "tip". Thanks.
Robert
Jacksonville,Florida,
U.S.A.
They did their jobs
#8Consumer Comment
Sat, November 05, 2005
The men were sent to pick up a couch. They returned with said couch. Job done, just as they were supposed to do it. Grandpa left money IN it for some strange reason. That was not part of the "pick up" order, so it was not required for the men to hand it over. It was a nice "tip". Thanks.
Robert
Jacksonville,Florida,
U.S.A.
They did their jobs
#8Consumer Comment
Sat, November 05, 2005
The men were sent to pick up a couch. They returned with said couch. Job done, just as they were supposed to do it. Grandpa left money IN it for some strange reason. That was not part of the "pick up" order, so it was not required for the men to hand it over. It was a nice "tip". Thanks.
Robert
Jacksonville,Florida,
U.S.A.
They did their jobs
#8Consumer Comment
Sat, November 05, 2005
The men were sent to pick up a couch. They returned with said couch. Job done, just as they were supposed to do it. Grandpa left money IN it for some strange reason. That was not part of the "pick up" order, so it was not required for the men to hand it over. It was a nice "tip". Thanks.
D
Naples,Florida,
U.S.A.
Salvation Army got me also...
#8Consumer Comment
Sat, November 05, 2005
I gave away an old suit coat, the kind that looks like somebody shot a sofa, a while back. And I was just I was told that my grandmothers 2 caret wedding ring was in there. How can I get it back? I even offered a reward and I haven't got it back.
Will
Aptos,California,
U.S.A.
When a company employs workers, it is their responsibility how those workers do their job.
#8Author of original report
Sat, November 05, 2005
response to rebuttal
If a worker is stealing from the company and indirectly from someone contributing to that company, that *is* the Salvation Army's responsibility.
Any company that does not track items that move from place to place is begging for their workers to steal from them blindly. And any company that does not screen its workers adequately needs to be put on notice that that is not appropriate.
Peter
Pony,Alabama,
U.S.A.
And this is the SA's fault HOW???!
#8Consumer Comment
Fri, November 04, 2005
It is not the Salvation Army's fault that your good ol' grandad never heard of a bank. What kind of moron stores a "large amount of cash" in a COUCH, and then blindly gives the couch away?
The Salvation Army is a huge organization and does not have time to devote to solving YOUR problems and mistakes. Consider that "large amount of cash" a donation to a worthy cause.