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  • Report:  #1489875

Complaint Review: Sam B Merchon and Cynthia Lilly Miller

Sam B Merchon and Cynthia Lilly Miller Fake Auto Body Repairs Rockville, MD MD

  • Reported By:
    MICHAEL — MD United States
  • Submitted:
    Fri, January 03, 2020
  • Updated:
    Fri, July 16, 2021
  • Sam B Merchon and Cynthia Lilly Miller
    Rockville, MD, MD
    United States
  • Phone:
    2405648956
  • Category:

I met Sam B Merchon in a parking lot where he approached me, said he works for a car repair shop in silver spring, and that he noticed my car bumper was broken on one side.  He said he could fix it for a special right away and that he would follow me wherever to complete the repair. 

The way he described the repair seemed believable and intelligent, specifically, I knew the bracket was broken and that a significant anchor and patch would need to physically added to keep the bumper from coming back out. S

am offered this idea on his own without me saying anything so I believed him. I expressed some doubt at which point he offered his ID (Which I now suspect might be a fake) to take a picture of, and I have a digital copy.  We agreed to $400 by credit card for the repair, and he said I only had to pay after the repair. 

He made what looked like a legit attempt to fix the bumper, where he patched it together and said he used glue and taped the bumper with masking tape.  It sounded legit but I asked about warranty and he said he will give me a 6 month warranty.  So I offered to pay and he said he doesn't take credit cards.  So he suggested venmo and proceeded to give me a different person's account (Cynthia Lilly Miller) and gave me the phone number verification to send $400 that way.  

He told me not to remove the tape until the next day, at which point I did and realized I was scammed.  The bumper was not actually repaired, there was no mechanical bracket, anchoring, reinforcement, or glue to hold the bumper back in place permanently.  I contacted Sam by the number he originally offered and I've been nothing but ghosted, no reply at all.  Unfortunately, I do not recall the name of the business he said he worked for/with.

All buyers beward, this guy changes his phone often and is probably using a fake ID.  Looks like a career criminal

5 Updates & Rebuttals


Rachel

Maryland,
United States

MoCo Investigator

#6Consumer Comment

Fri, July 16, 2021

The email for the new investigator is: bernardo.vega@montgomerycountymd.gov

In your report, you said: "he offered his ID (Which I now suspect might be a fake) to take a picture of, and I have a digital copy.

Can you please email the investigator a copy of the ID? Thanks very much!


Rachel

Maryland,
United States

I Have Additional Information

#6General Comment

Wed, July 14, 2021

Michael,

Are you interested in pursuing redress for your loss? I found additional court case information that I'd like to share with you. I did file a complaint with Mont Co Office of Consumer Protection, as you suggested. Doug Numbers is no longer there. Is there any way for us to safely connect?


MICHAEL

fulton,
Maryland,
United States

New link for moco PD investigator

#6Author of original report

Tue, July 13, 2021

Doug's email doesn't seem to work. Use this consumer protection office to find a new representative if you were in moco Maryland. Https://www.montgomerycountymd.gov/ocp/


MICHAEL

fulton,
Maryland,
United States

Reply to new author

#6Author of original report

Tue, July 13, 2021

 Sorry to hear this happened but good news... Please mention my name and email the picture to Doug.Numbers@montgomerycountymd.gov who investigates these cases


Rachel

Maryland,
United States

Sam Merchon scammed me too

#6Consumer Comment

Tue, July 13, 2021

 Everything that happened to the complainant above happened to me. I have a picture of Sam’s truck and his license plate number. The work he did for me was removing a dent and repainting. He ruined my car. He told me his wife and file were in the car. My car door is ruined. The check has been cashed because he has you wAit 2 days to get your car washed. I’d love to get in touch with ComplAinant above

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