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  • Report:  #1263833

Complaint Review: sammydress

sammydress BAD CUSTOMER SERVICE CHINA Internet

  • Reported By:
    SORIE — Ramona California USA
  • Submitted:
    Tue, October 27, 2015
  • Updated:
    Thu, January 21, 2016

I ordered from the website it's taking a long time to get my order, the customer service phone number does not work

1 Updates & Rebuttals


nancy

Bakersfield,
California,
USA

Explaing the shipping time

#2UPDATE Employee

Thu, January 21, 2016

Dear SORIE.

We want to thank you for telling us about your situation.

We're very sorry for your concerns and the issues you have raised.

Would you mind sending us your Valid Order Number or Ticket Number? 

So that we could check the order status for you.

We kindly suggest every customer choose the most suitable shipping method if you want your order to be delivered in the decent time, for more information about shipping and handling, 

please kindly check http://www.sammydress.com/m-article-id-39.htm

We fully understand your frustration and we apologize for the inconvenience. 

We hope that you choose to give us a second chance next time. 

This is certainly not the way we do business, so we will endeavor to provide you with the highest levels of service.

Kind regards
Sammydress Customer Service
http://www.sammydress.com/

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