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  • Report:  #1261846

Complaint Review: Sammydress.com

Sammydress.com I paid $121+ for 7 dresses & they are telling me that they are on backorder or Not making product anymore China??? Internet

  • Reported By:
    Lisa — Eaton Ohio USA
  • Submitted:
    Sat, October 17, 2015
  • Updated:
    Mon, April 18, 2016

I ordered 7 dresses 10//15 & expidited my order. I did not receive my products in that time frame. I had to open a ticket. I am being told crap about back order, dresses are not being made anymore, this is 5 dresses that were the same kind. I told them I wanted my money back. They had mentioned in the Ticket # that I could put my money into like a card under their name or paypal which that is how I paid. Then I knew I was being ripped off so that is why I am here. I called Paypal & they are emailing them. If they don't respond Paypal will give me my money back. They have 10 days to respond to their email. 

4 Updates & Rebuttals


nancy

Bakersfield,
California,
USA

Urgent compensation and solution for your order from Sammydress.com

#5REBUTTAL Owner of company

Mon, April 18, 2016

Dear Lisa,

 

Thank you for taking your time to write your review. We really appreciate the feedback.We wish to apologize for any inconvenience.

We want to resolve this issue in a appropriate way to your satisfaction.Unfortunately,we cannot find your order record in our system.In order to resolve this issue,please contact us in the link:http://www.sammydress.com/m-article-id-12.htm to offer us your order number and stated the issue in detail.Please rest assured that we would offer you the right resolution on your issue.

Again, I am sorry for the frustration this has caused you and hope that this will set things right.

Thank you again for bringing these matters to our attention.

 

Best Regards
Sammydress Customer Service  

 


Questioning Paypal & Sammy Dress having the same address.

#5Author of original report

Tue, October 20, 2015

 

2211 N 1st Street, San Jose, CA 95131
PayPal, Address
 
2211 North First San Jose, CA 95131
Sammy Dress address.


***Update for Sammy Dress, Got my refund in 3 days after contacting Paypal who I used to pay for goods.Good luck.***

#5Author of original report

Tue, October 20, 2015

I noticed on BBB also that Sammy Dress address is the same as Paypal. I don't know why that is, if Sammy Dress is in a different Country or Paypal actually owns Sammy Dress. That address is 2211 North First, San Jose, CA 95131. 

Sammy Dress on BBB has an F rating.

 

I received my refund in 3 days thru Paypal because Sammy Dress wanted their payment for their purchases Paypal. Good luck to everyone. I am very happy with the outcome. I got my whole amount that I paid. Still waiting for it to hit my card now that I used.

 

Contact Paypal if that is who you used to pay Sammy Dress. If you used a credit card & not a debit card, your credit card company should be able to get involved also.


Found Address & Tel # of Sammy Dress on BBB

#5Author of original report

Sat, October 17, 2015

909-581-9508

 

2211 North First

San Jose, CA 95131

 

F rating on BBB.

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