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  • Report:  #1263629

Complaint Review: SammyDress

SammyDress Double charged. Charged my PayPal account as well as my bank account. Internet

  • Reported By:
    Sadie — Clayton North Carolina USA
  • Submitted:
    Mon, October 26, 2015
  • Updated:
    Thu, January 21, 2016
*UPDATE Employee: Solution for the double charge

I ordered two wigs from this company.  I paid with my PayPal funds.  This company charged PayPal as well as my bank account, which I did not approve.  I just want a refund from one of my accounts. 

1 Updates & Rebuttals

nancy

Bakersfield,
California,
USA

Solution for the double charge

#2UPDATE Employee

Thu, January 21, 2016

Dear Sadie,

Thank you so much for your important feedback.

We want to apologize for any and all inconvenience caused.

Would you mind sending us your Valid Order Number or Ticket Number? 

We are trying to get in touch with this customer to discuss a solution to this problem that he will find fair 

and acceptable. 

Please understand that we are more than willing to assist any customer.  That is why we are here to help.

Kind regards
Sammydress Customer Service
http://www.sammydress.com/

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