Sammydress sammydress did not ship my order and they gave me the wrong trackinfg number. Internet
I ordered 3 items from sammydress i paid with my credit card, I got an E-mail on August 9 2015 saying that my order had shipped and it would be here in 10-25 days. My items have not got here yet. I tried the tracking number they gave me but they said it was incorrect so I have no way to track my package, Icall the phone number that I found at the bottom of the page 1-909-581-9508 but all I get is a busy signal everytime.
1 Updates & Rebuttals
nancy
Bakersfield,California,
USA
Urgent solution for the shipping issue
#2UPDATE Employee
Thu, January 21, 2016
Dear katherine.
I want to start by thanking you for notifying us about the issue. We regret any inconvenience or frustration
that your experience has caused you.
Would you mind sending us your Valid Order Number or Ticket Number? Please understand that we are
more than willing to assist any customer. That is why we are here to help.
We kindly suggest every customer choose the most suitable shipping method if you want your order to be delivered in the decent time, for more information about shipping and handling,
please kindly check http://www.sammydress.com/m-article-id-39.htm
We will learn from this and strive even harder to improve the shopping experience for all of our shoppers.
We want to make Sammydress a great place that provides the best possible experience for every one of
our customers.
Kind regards
Sammydress Customer Service
http://www.sammydress.com/