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  • Report:  #1268064

Complaint Review: SammyDress

SammyDress Shady Business practices unknown Internet

  • Reported By:
    CBD — Maine USA
  • Submitted:
    Sun, November 15, 2015
  • Updated:
    Thu, January 21, 2016

Such a scam. I sensed something was up when I got the "your order will arrive in 25 business days" after that 25 days was up, I was told I had to wait ANOTHER full month (you know just to give the goat it was attached to a few extra days to make it to the rowboat that would allow it to leave China). That month went by and still no responses to my inquiries. Finally 2 months after it was supposed to arrive I get an apology "looks like it was lost in shipping" ... we can refund you 50% of what you paid or reship to you." This company is shady AF. Be warned. It really isn't about the money (they only owe me about $30 but it's the principle of them being so blatantly shady).

3 Updates & Rebuttals


nancy

Bakersfield,
California,
USA

Solution for the shipping issue.

#4UPDATE Employee

Thu, January 21, 2016

Dear Maine.

We want to say thank you for providing us with important information about your situation. 

I want to start by apologizing unreservedly to you for what has happened; 

it is never our intention to upset any customer.

Could you please provide us with your Valid order number and detailed information on your order 

so as to solve the issue ASAP, is it acceptable?

We fell short of our own standards because the customer is disappointed in us, and, for that, we are extremely sorry. We will work together with the customer to resolve the issue.  

We kindly suggest every customer choose the most suitable shipping method if you want your order 

to be delivered in the decent time, for more information about shipping and handling, 

please kindly check http://www.sammydress.com/m-article-id-39.htm

You can contact us fer details:

 please browse this link: http://www.sammydress.com/m-article-id-12.htm

While the customer left a negative review, we are always happy to look closely at the feedback and 

implement improvements for the best customer experience possible.

Kind regards
Sammydress Customer Service
http://www.sammydress.com/

 


Marco

Daytona Beach,
Florida,
USA

Same situation

#4Consumer Comment

Wed, December 16, 2015

I had the same problem, no shipped items for several weeks. I asked informations but they never replied, or replied with something that I didn't asked. As soon as I asked for a refund, boom, they shipped some of the items (Because the other items weren't in stock even though I "purchased" them).

Actually I am still waiting for the shipment (that is going to take more than the 3-7 days of the expedited shipping) and for a reply about the partial refund for the items unshipped and the adjustment of the shipping costs.


SaraFirefly

United States of America

Not a scam.

#4Consumer Comment

Sun, November 15, 2015

I have made a few orders with sammydress.com, and this is my honest rebuttal. It does take a long time to receive packages, however they do follow up with tracking etc. You are purchasing from China, and it takes a long time to ship. As a business owner, I know this. 

But, overall everything was good quality. Would I buy from SammyDress again? Yes! 

 

 

 

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