Complaint Review: SammyDress

Although I'm typically a size medium I ordered larger sizes after reading some of the other reviews. When I received the clothing, very few items fit me or were too sheer to wear in public or both. Not a single item was tagged with the size so it was impossible to determine whether the correct size was received. The clothing is very cheaply made, which I pretty much expected, but I also expected that it would fit me and be appropriate to wear in public.

Here is their 30 day return policy:

1.Show us the problem with clear photos taken in good lighting or record a short video and send it to our Support Center along with your order number and SKU (product) number
2.We will review the case for you.
3.We will offer a solution.

They did send me an email that included:
"For the inconvenience,we are willing to apply refund for you as an extra compensation firstly,is it acceptable?" But the email was one that can't be replied and there are no instructions regarding the process for obtaining the refund.

But when I asked for a full refund this is the response I received.

As a proof of good will we can offer 3 solutions to resolve the issue:
1) Partial refund on your paypal account or credit card without return
We refund 35 USD on your paypal account or credit card
2) full refund on your wallet
If you can accept a refund on your wallet we will refund 100% of the product value 78.44 USD for future purchases
3)Return the item
In that case you will have to send at your cost the item back to China.
Once we receive the item we will refund 100% of the product value which is 78.44 USD

I paid $119 for the mdse so apparently their currency converter is a little off.

DO NOT, under any circumstances, purchase from this company. The photos on their website are very cute and VERY deceiving!