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  • Report:  #1374190

Complaint Review: Samsung

Samsung No Support Seoul Internet

  • Reported By:
    E — Palm Harbor Florida United States of America
  • Submitted:
    Fri, May 19, 2017
  • Updated:
    Fri, May 19, 2017

Purchased S7 Edge SM-G965F from Jet.com.  Tried to register.  Model is not even in drop dow list on website so you can not register it.  Samsung does not provide an email address, however they do provide an internet form.  The problem is that you have to fill out the seemingly endless list of questions each time you correspond on the same subject.  Suspect the answes are by AI because eac time I ask a question it says it does not understand.

Samsung customer support is only a facade.

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