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  • Report:  #195555

Complaint Review: Samsung

Samsung reabate ripoff Dept code not found non-qualifying store Niagara Falls New York

  • Reported By:
    Cupertino California
  • Submitted:
    Fri, June 09, 2006
  • Updated:
    Sat, June 24, 2006

I bought a Samsung SCX-4100 MFP from ebuyer.com. They had the rebate form on site which I downloaded.
Rebate form had Dept #70168 and criterion ws that I had to buy from a Samsung reseller NOT from the list: Bestbuy, CC, Frys, J&R, Staples, Microcenter.
Email from Ebuyer confirming that they are authorized and have no problem with Samsung.

Did not receive rebate check. Contacted them. No information of that particular Dept #. They pointed me to Dept # 70440. Another 8 weeks. The rebate is rejected because I did not buy it from qualifying store!!

This is an excuse to prolong this process till I give up. They have no list of "qualifying store" on the form. They have no list on samsungusa.com. This is a false claim for rejecting.

Kaustabh
Cupertino, California
U.S.A.

5 Updates & Rebuttals


Kaustabh

Cupertino,
California,
U.S.A.

Samsung Rebate Received.

#6Author of original report

Sat, June 24, 2006

I received the rebate. Coincidentally, after I filed the report, within a day I received an email from Samsung approving the rebate and within a week got the check. I think the approval was already in the works.


Kaustabh

Cupertino,
California,
U.S.A.

Samsung Rebate Received.

#6Author of original report

Sat, June 24, 2006

I received the rebate. Coincidentally, after I filed the report, within a day I received an email from Samsung approving the rebate and within a week got the check. I think the approval was already in the works.


Kaustabh

Cupertino,
California,
U.S.A.

Samsung Rebate Received.

#6Author of original report

Sat, June 24, 2006

I received the rebate. Coincidentally, after I filed the report, within a day I received an email from Samsung approving the rebate and within a week got the check. I think the approval was already in the works.


Kaustabh

Cupertino,
California,
U.S.A.

Samsung Rebate Received.

#6Author of original report

Sat, June 24, 2006

I received the rebate. Coincidentally, after I filed the report, within a day I received an email from Samsung approving the rebate and within a week got the check. I think the approval was already in the works.


Jay

R Park,
New Jersey,
U.S.A.

I can help you

#6UPDATE Employee

Tue, June 20, 2006

My email address is jayrjr@sea.samsung.com

If you send me you information, I can help you get your rebate paid.

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