SAMSUNG REPAIR CENTER,RSI LCD screen cracked in direct sunlight. I sent my phone to samsung and they claim it has Liquid damaged on PBA components Plano Texas
Samsung Galaxy S2 LCD screen cracked after being in direct sunlight. I work outside so my phone is with me. Called Samsung to report the defect to the manufacture. The reply i got was it was an extreme weather condition. I complained more and they sent me a repair ticket and shipping info. This phone is only 6 months old.still under the manufacture warrenty. This is a lame finding for liquid damage if the LCD screen cracked.
| Ticket Number | |||
|---|---|---|---|
| current status | |||
| service requested date | customer's unit received date | ||
| expected repair date | completed date | ||
| ship date | tracking no. (to samsung) | 1Z6VF6378790915461 | |
| carrier name | tracking no. (from samsung) | 1Z6VF6370299166226 | |
| message from samsung | |||