Samsung Samsung Electronics, Samsung Home Appliances Refusing to honor warranty, verbal abuse Mississauga Ontario
We bought our dishwasher in may of 2018. Top of the line, paid over $1000 for it. At the same time, we purchased a bed set and a stove. Witin 3 weeks, it started flashing codes ad refusing to work.Repair man came, fixed somehtin, left. It broke again. Furniture store rpleplaced unit. New unit lasted 2 months, then same thing.
Repairman calls up, starts yelling because samsung sent him the wrong codes, now he has to get anotehr part. There is only 1 reparman in this area. ( we are a town of 60,000). We have been waiting since after many many phone calls to Samsung and filing with the BBB, samsung said they were authorizing a return authorization. This would be sent to the store, in 7 to 10 buisness days. That was 3 weeks ago.
Ive been calling and emailing them..and the latest respons I received when I called to ask about where the RA number was...was " can I have your RA numer please". Noooo Because I dont HAVE it. Still no follow through with samsung, as of feb 21, 2019.