Complaint Review: San Clemente Auto Center

San Clemente Auto Center has completely spun a simple situation into more trouble than I can handle. I bought a vehicle and warranty through them two years ago. The warranty was for the life of my loan. When I actually needed repairs San Clemente Auto purposefully and aggressively ignored me and told me that the warranty would not cover the issue. The warranty clearly says that it did. AWS was the warranty provider for $1000.  San Clemente Auto Center had their mechanic look into this matter and told me that the whole engine would need replaced. Of course San Clemente Auto Center reported to the warranty provider I have not kept up with my required maintenance. That is bull. I have kept up with it and gone out of my way to insure I kept every receipt from oil changes and maintenance. San Clemente Auto Center has wronged me and they got their commission for their fictional warranty.  Avoid San Clemente Auto Center. They are obviously unethical and worry only about the commission.

Main Office Phone (949) 498-2466 Fax (949) 498-0438 Hours Mon-Sat 8am-7pm Sunday 10am-5pm Address 824 N El Camino Real San Clemente, CA 92672

San Clemente Auto Center

Bill Lauer Owner bill@sanclementeauto.com Joe Lauer Owner joe@sanclementeauto.com Tom Baer General Manager, San Clemente Auto of Escondido tom@sanclementeauto.com Ryan McMillan General Manager, San Clemente Auto North ryan@sanclementeauto.com Greg Lauer Office Manager, San Clemente Auto greg@sanclementeauto.com