Santarelli Construction, AKA Santarelli Costom Homes, AKA Santarelli General Contracting Failure to complete new home, Refusal to make repairs under warranty, very poor workmanship EGG Harbor TWP New Jersey
Santarell Custom homes turned my new home over to me in a filthy and uncompleted mannor. My new carpets were filled with saw dust and marked with stain from the ajacent hard wood floors. In addition almost every wall in my house had serious imperfections; such as nail pops, cracks and bare spots that were spackled areas were not painted.
The electrical outlets in my bathroom have never worked nor has the hot water in my bathtub. After trying to install my cable, I learned that the electrician never connected the cable to anything, leaving a 3 foot piece of cable connected to the wall outlet.
My land was never properly graded and I have a serious water run off problem which caused an enourmous amount of damage to my landscaped yard, leaving ruts and gulleys everywhere. This run off also damaged my new driveway.
Joseph Santareeli refused to make the reapirs, complete the job or answer my phome messages and emails. This house is still under warranty. I know several customes with similar problems. I am currently serving in Iraq. When I asked Santarelli for help prior to departing he answered with one email. He blamed the government and military for his bussiness failures and bankruptcy.
Joseph
MAYLSLANDING, New Jersey
U.S.A.
2 Updates & Rebuttals
Joseph
MAYLSLANDING,New Jersey,
U.S.A.
SANTARELLI CONSTRUCTION REPLIES:
#3Author of original report
Tue, December 19, 2006
1)Jospeh Santarelli: "WHEN YOU HAVE SOMETHING VALID PLEASE CONTACT ME SO I CAN OFFICIALLY REFUSE TO SERVICE SOME IDIOT CUSTOMER."
2)Joseph Santarelli: "YOU NEVER KNOW THE REAL TRUTH WHEN IT COMES TO A CONSUMER THAT ALWAYS WANTS THINGS FOR FREE. THESE PEOPLE ARE BORED WITH THERE LIFE AND WANT THINGS FOR FREE. JUST LOOK AT SOME STUPID COMPLAINTS THAT PEOPLE FILED AGAINST COMPANIES ON THIS WEB SITE!!!! PATTI AND DARAHL MEYH ARE IDIOTS AND DONT DESERVE TO ASSOCIATE WITH OTHER HUMANS. ( I QUIT THERE JOB) ALSO INCLUDED IN MY CONSUMER COMPLAINTS ARE ABDUL AZAD, PATTI LANGDON AND HER GIRLFRIEND, AND JOE IACAVONE. THANKS TO MY 4 WORST CUNSUMERS IN LIFE. PLEASE REVIEW MY WEB SITE TO SEE MY QUALITY WORK, PICTURES SAY A THOUSAND WORDS"
3)Joseph Santarelli: "I will be more than happy to service my customer, since this is the first formal request for service since the last confused attempts. You must understand my position on this matter, until the complaint that has been filed I will not service this Job. I believe that the complaint was filed in the wrong format since I was never given the proper chance to perform any work requested. Once the complaint has been removed I will gladly perform my duties. On your end the damage of a complaint could be much more damaging to my company than some minor repairs that could be corrected within a matter of some man hours. Please contact me ASAP when the complaint has been formally removed. You see, if I make all of my corrections and the complaint still exists, this complaint may cost me 10's of thousands if it has not already. I really feel this complaint was unjustly filed. Please let me know if you disagree with my position.
Joseph
Egg Harbor Twp,New Jersey,
U.S.A.
UN-TRUE STATEMENTS
#3REBUTTAL Owner of company
Fri, December 15, 2006
Just to clear the record, this Person was very happy when I finished working on his home when he moved in. Within 2 weeks of moving In I completed a Pumch list he had given me, He then gladly paid my balance. Since this customer has moved in I did not recieve any complaints that went un-attended. This man decided to complete his final landscape package and driveway install himself to save money and wants to blame me for his problems.
People need to know the facts, My buisness has not failed nor filed Bankruptsy, just another lie from a consumer looking for more than they deserve. NOTICE he needed to tell us he is serving in Iraq, just for some special attention. Please check out my web site to view some of my awsome projects, pictures dont lie.
Joseph Santarelli
President of Santarelli Construction, LLC