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  • Report:  #1519800

Complaint Review: Sanwu International

Sanwu International Sanwu Lasers Did not ship order and do not respond to emails & SMS. Shanghai Songjiang District

  • Reported By:
    Segovia — Tolland United States
  • Submitted:
    Sat, July 16, 2022
  • Updated:
    Sat, July 16, 2022

Placed a 130$ order back in May 2022. They send an initial email stating:

"Please notice that our lasers are build to order and we require 5 - 10 working days to process and prepare your order shipping. You should receive a dispatch email within 15 working days normally, which includes the tracking number of your package."

Never received a follow-up email and/or tracking, and every request for response goes ignored.

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