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  • Report:  #1470065

Complaint Review: Sarasota Memorial Hospital

Sarasota Memorial Hospital Billing advocate Lies I was told numerous of times I was eligible to receive financial assistance with my ER bills but when the time came I never did. I tried calling the financial billing dept. and they couldn't tell me whether or not or why or what happened. They told me to call a different department. So I did and they referred me back to billing department. One night stay ER bill = $22,000 then was told $11,000 if paid in 30 days. Then final so called deal $5,000 They would never putt anything in writing except for $22,000 bill. = all lies That went on for at least ten times back and forth and I still never figured out up until all these medical bills ARE NOW IN COLLECTIONS ON MY CREDIT SCORE THAT WERE SUPPOSE TO BE COVERED BY THE HOSPITALS FINANCIAL ASSISTANCE PROGRAMS, THEY HAVE STILL NOT ANSWERED ME AND IM VERY FRUSTRATED WITH THERE HELP AND LIES TO CUSTOMERS. SMH is a den of thieves. There billing department is trained to scam and lie. sarasota Florida

  • Reported By:
    Nun — United States
  • Submitted:
    Sat, December 22, 2018
  • Updated:
    Sun, December 23, 2018

Was conned into staying overnight for heartburn chest indigestion. I explained to the patient caseworker that I have no insurance and was told not to worry about the cost and I can make small monthly payments. All lies !!!!! See above.  $22,000 bill then special 30 day deal $11,000 and the speacial of the day .... $5,000. They would not putt this in writing. It is a scam offer only offered over the phone thru a so called patient advocate. They wont even discuss the amount in an email. They dont want to leave a trail of lies, very slick hucksters.I asked several times all I get is the original amount $22,000 in the mail. DO NOT TRUST THE PATIENT CASEWORKERS AT SMH.

1 Updates & Rebuttals


Stacey

Texas,
United States

Lots of holes

#2Consumer Comment

Sun, December 23, 2018

First off - what are you going to the ER for heartburn?? And how did they "con" you?? You were free to leave at anytime AMA. Just sign the papers and go. ER is for major medical problems therefore you are to be charged for their time, medication, Dr visits, EKG etc etc. Don't have insurance?? Sign up for Medicaid if you are low income. They did their job with precautions to make sure you were not having a serious heart issue. And NO I do not work for them. 

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