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  • Report:  #814710

Complaint Review: Sarkisian Builders

Sarkisian Builders Jim Soucy - Plumber Ejector pump installation not done to state code Rutland, Massachusetts

  • Reported By:
    Bob Clark — sterling Massachusetts USA
  • Submitted:
    Wed, December 28, 2011
  • Updated:
    Fri, May 09, 2014
  • Sarkisian Builders
    42 Glenwood Road
    Rutland, Massachusetts
    United States of America
  • Phone:
    (508) 886-6478
  • Category:

It has been 15 years since they worked at my house (May 1996).  Sarkisian Builders were hired to finish my basement. The work included a new furnace (forced water heat conversion from forced hot air) , new bath, toilet, shower and sink (using QuickJon) as well as a fully finished family room, bedroom, laundry room and closets. Part of the job also included a two zone system, so work was also done to plumb the heating pipes for the upstairs of my house. 

We have had experienced problems with the ejector off and on (septic smell in cellar at times) and never realized that it was due to the installation not being to code! Chapter 248 CMR. 

In summary, the ejector toilet installed in the basement was vented to the air in the septic tank! The code strictly states that the venting is done above the highest drain in the home by 42". This was clearly not done. 

I understand that it has been too long (Statute of Limitations) and the wording of the contract (1 year from from workmanship and materials) to be able to recover damages (to be able to sell my home, I just paid a plumber $1200 to undo the job and correctly install the ejector vent piping to the roof) from Small Claims Court, however something must be done to help protect others from being ripped off. 

1 Updates & Rebuttals


Sarkisian Builders, Inc.

Holden,
Massachusetts,

Sarkisian Builders Jim Soucy - Plumber Ejector pump installation not done to state code Rutland, Massachusetts

#2REBUTTAL Owner of company

Fri, May 09, 2014

 

Recently we were made aware of this complaint posted on RIpoff Report.  I contacted Bob Clark directly to inquire about this issue as Sarkisian Builders was unaware that it was not corrected by the plumber.  I explained to Bob that had I known that it was not corrected prior to this report that I would have pursued it with the plumber on his behalf in order to get it resolved appropriately.  I did recently speak to the plumber who no longer provides services for Sarkisian Builders but was unsuccessful in getting it resolved.  I apologized to Bob and he suggested that I follow up with Ripoff Report to bring closure to this issue.

I did email this response several months ago, but was just made aware that it was never posted.

Respond to this Report!