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  • Report:  #1148248

Complaint Review: SAS Group

SAS Group Dutch Glow Deceptive Advertising Internet

  • Reported By:
    Angry Mom — Capistrano Beach California
  • Submitted:
    Tue, May 20, 2014
  • Updated:
    Tue, May 20, 2014

Dutch Glow advertises their product for $17.95.  I decided to add a bonus to give as a gift. After I had entered my billing and shipping information, I saw the itemized order totaling $38.80.  I was shocked to see that the shipping and handling charges and processing fee outweighed the product charges, so I did NOT place my order.  I exited out of the website because the website does NOT let you cancel your order or go back to edit your order.

Thus, my credit card was charged $38.80.  BEWARE!  DO NOT ORDER THIS PRODUCT!  After seeing the arbitration agreement attached to this order form, I should have exited the website at that point.  They designed this website so that by the time you get to the last page to "Place Order"you cannot edit it or cancel it if you change your mind. I will NEVER recommend this product to friends and family. 

My invoice:

 

Dutch Glow Milk + "free" towel           $10.00 plus $7.95 Shipping & Handling

Bonus Dutch Glow Milk                       $0 plus        $7.95 Shipping & Handling

Processing Fee                                    $2.00

Dutch Glow Cleaner                            $7.95 plus   $2.95 Shipping & Handling

PRODUCT TOTAL $17.95

SHIPPING           $20.85

TOTAL                 $38.80

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