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  • Report:  #787251

Complaint Review: Sathyadeep Musical Palace Puttaparthi India

Sathyadeep Musical Palace Puttaparthi India Sathyadeep Musical Palace Puttaparthi India Purchased an instrument online and it has not arrived for 2 months, apart from a payment confirmation no shipping details were sent. when i chased for the tracking number, they sent an invaid fedex nu Internet, Internet

  • Reported By:
    justice101 — Montana Australia
  • Submitted:
    Tue, October 11, 2011
  • Updated:
    Sat, November 16, 2013

Beware of Sathyadeep Musical Palace! before i purchased the muscial instrument from them i called them to confirm shipment and payment process etc, they promised it takes 3 weeks for international deliveries (though their website states 7 days via FEDEX/UPS). I paid online and they confirmed payment receipt via email. but i didn't receive any follow up email re delivery of goods. I waited 2 weeks and called them to follow up on status. Each time i called, i got the same answer 'yes it will arrive next monday via UPS'. I have waited 2 months with no delivery being made.

 After many frustrated attempts to contact and insisting on them providing me with shipment details, I got an email from the owner mr.Ashish quoting a 'FEDEX' tracking number (not a UPS one as he kept saying over the phone!). I checked the FEDEX tracking number and it was a fake. I called FEDEX too, just to double confirm if there were any deliveries coming towards me. FEDEX ran a report and confirmed no such deliveries to my area planned since the day i purchased, and the tracking number was did not exist in their system.

 Sathyadeep promises a money back guarantee on their website - do not believe this!
They do not reply to your emails and have no conscience or responsibility!
Don't waste your money on them and if you have, dont bother chasing them as they will lie to you over the phone.
I have been ripped off USD525 for an instrument i was buying for a charity.

 Do not be dillusioned by the very professional looking website as they are CONs - as simple as that!
http://www.sathyadeepmusicals.com/index.html
Mr Ashish Shrivastava
Sathyadeep Musical Palace
Beside Vysya Bank
Post- Puttaparthy
Dist-- Anantapur
Andhra Pradesh Pin- 515134
INDIA

Dial----
0091-8555-287469---( Office)
0091-8555-287489----( Residence)
0091-9440016942----( Cell)

Email----
customers@sathyadeepmusicals.com
Query@sathyadeepmusicals.com
Please do not purchase from this vendor. Below are their details:

3 Updates & Rebuttals


Sathyadeep Musical Palace

Puttaparthy,
Alabama,

Package was Delivered by Sathyadeep Musical Palace

#4REBUTTAL Owner of company

Sat, November 16, 2013

Dear all

This customer had received his package.Delay was due to misplacement by the shipping company

Regards

Ashish Shrivastava

Sathyadeep Musical Palace


Sathyadeep Musical Palace

Puttaparthy,
Alabama,

Package was Delivered by Sathyadeep Musical Palace

#4REBUTTAL Owner of company

Sat, November 16, 2013

Dear all

This customer had finally received his package.The delay was due to the shipping courier which had initailly mispaced the package.

Regards

Ashish Shrivastava

Sathyadeep Musical Palace


justice101

Alabama,
Australia

Sathyadeep Musical Palace Fraud Vendors Please Avoid

#4Author of original report

Thu, October 13, 2011

Do not trust this vendor. Beware as they take your money and do not deliver! before i purchased the muscial instrument from them i called them to confirm shipment and payment process etc, they promised it would take 3 weeks for international deliveries (though their website states 7 days via FEDEX/UPS). I paid online and they confirmed payment receipt via email. but i didn't receive any follow up email re delivery of goods. I waited 2 weeks and called them to follow up on status. Each time i called, i got the same answer 'yes it will arrive next monday via UPS'. I have waited 2 months with no delivery being made.  After many frustrated attempts to contact  the owner, Ashish Shrivastava, and insisting on them providing me with shipment details, I got an email from the owner mr.Ashish quoting a 'FEDEX' tracking number (not a UPS one as he kept saying over the phone!). I checked and the FEDEX tracking number was invalid. I called FEDEX too, just to double confirm if there were any deliveries coming towards me. FEDEX ran a report and confirmed no such deliveries to my area planned since the day i purchased, and the tracking number was did not exist in their system.  Sathyadeep promises a money back guarantee on their website - do not believe this! They do not reply to your emails and have no conscience or responsibility! Don't waste your money on them and if you have, dont bother chasing them as they will lie to you over the phone. I have been ripped off USD525 for an instrument i was buying for a charity.  Do not be dillusioned by the very professional looking website as they are CONs - as simple as that! Here are their details.

http://www.sathyadeepmusicals.com/index.html Mr Ashish Shrivastava Sathyadeep Musical Palace Beside Vysya Bank Post- Puttaparthy Dist-- Anantapur Andhra Pradesh Pin- 515134 INDIA Dial---- 0091-8555-287469---( Office) 0091-8555-287489----( Residence) 0091-9440016942----( Cell) Email---- customers@sathyadeepmusicals.com Query@sathyadeepmusicals.com Please do not purchase from this vendor. Below are their details:

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