Complaint Review: Save On Resorts (SOR); Jetsetters Worldwide

jetsettersworldwide.com/about-us/,  local.yahoo.com/info-221375520-jetsetters-worldwide-new-york

My spouse Donna and I attended a promotional seminar at the Courtyard by Marriott located at 141 North Magnolia Ave, El Cajon, CA., for Jetsetters Worldwide (JW) travel planners on Fri, 23 Aug 2020. We paid $3500, including annual dues to join Jetsetters Worldwide. On Mon, 26 Aug we told the JW agent that we wanted to opt-out of the agreement and he said he would return our payment in full by mail within ten days and no other action was required on our part. Our check was cashed the next day on 27 Aug.

We followed up with the agent on two occasions and he assured us the refund was being processed and that we would receive it soonest. After that, the agent stopped responding to calls, voice messages, and texts.

Since then, we had phone conversations with representatives from Jetsetters Worldwide and SOR and no one will take responsibility for the error and returned our money. In essence, each contact told us “We are not the right people or the right company responsible for the error”. Each contact assured us that they would call the right contacts who could resolve the issue and said they would call us back.  After all this time, we still do not have our money back or the name of the company or person responsible.  We are concerned that we may be the victims of a Scam, Fraud, or some improper money handling among various shell companies.